Authentic Product Guarantee Policy

In today’s dietary supplement market, the prevalence of counterfeit products poses significant risks to consumer health and safety. MAX MALE is committed to ensuring that every product we deliver is 100% authentic and safe for our customers.

Market Reality and Health Risks

• Current Market Situation: A significant portion of imported dietary supplements available in the market are counterfeit or inauthentic
• Health Implications: Counterfeit supplements pose severe risks to consumer health
• Safety Priority: Using products from verified, known origins is crucial for personal safety

Counterfeit Detection Guidelines

Common Misconceptions

1. Barcode verification is not reliable
   • Counterfeiters duplicate barcodes and serial numbers
   • All counterfeit products contain “valid” barcodes
2. Price Indicators
   • Products priced below country-of-origin costs are likely counterfeit
   • Authentic products reflect true costs:
     • Purchase costs
     • Shipping expenses
     • Storage fees
     • Customs clearance
     • Distribution costs

Identifying Counterfeit Products

Products are considered counterfeit if they:

• Are not manufactured by the original company
• Have no legitimate original version
• Use discontinued packaging or formulations
• Are sold below market value
• Contains unauthorized Arabic text
• Display Egyptian verification phone numbers
• Have unclear origin documentation

MAX MALE’s Authentication Process

Direct Sourcing Protocol

1. Purchase Channels
   • Direct purchases from manufacturers
   • No third-party involvement
   • Exclusive authorized distributor relationships
2. Geographic Restrictions
   • No purchases from high-risk regions:
     • Gulf Arab countries
     • India
     • China
     • Eastern Europe
     • Egypt

Storage and Handling

• Temperature-controlled facilities (below 25°C)
• Private warehouses in:
  • United States
  • United Kingdom
  • Germany
  • UAE
  • Saudi Arabia

Quality Control Measures

1. Documentation
   • Photographic evidence at each stage
   • Complete shipping documentation
   • Customs clearance verification
2. Return Policy
   • Strict product return verification
   • No opened product returns
   • 48-hour heat exposure policy
   • Thorough complaint investigation

Customer Protection

5X Compensation Guarantee

• Verified counterfeit products qualify for 5 times purchase price compensation
• Clear verification process
• Prompt claim processing

Continuous Improvement

• Regular policy updates
• Adaptation to new market challenges
• Enhanced security measures

Call to Action

Protect your health by choosing MAX MALE’s guaranteed authentic products. Contact our customer service team for verification assistance or to report suspected counterfeits.