Special Order Process
Introduction:
Our special order process allows customers to access a wider range of products with high standards for quality and safety. Please review the key aspects of this process to understand deposit requirements, delivery timelines, and sourcing standards.
Key Aspects of the Special Order Process
- Customer Deposit:
A 25% deposit is required upfront before the order is initiated. This covers initial sourcing and handling costs and confirms your commitment to the order. - Company Responsibility:
MAX MALE assumes full responsibility for the product’s safety and condition until it reaches you. This includes coverage for damages or losses during transit and replacement of products with inadequate expiry dates. - Delivery Timeframe and Compensation:
Once the product reaches our international operation hubs, we ensure delivery within 10 business days. If delivery is delayed, we offer tiered compensation, including a 20% discount if the delay extends beyond 25 business days. - No Returns or Refunds:
All special orders are final. No exchanges, cancellations, returns, or deposit refunds are allowed, except in cases of errors caused by MAX MALE. - Limited Operation Hubs:
Our sourcing hubs for special orders are located in the USA, UK, and Germany. Special orders originating from other locations may experience additional delivery time.
Disclaimer on Product Effects
MAX MALE provides high-quality products but cannot guarantee the results, effects, or side effects from product use. We recommend consulting the product’s manufacturer for specific concerns regarding product efficacy or adverse reactions.
Product Sourcing Standards
Quality Control Standards
Our special order products are sourced with strict quality control standards. We avoid sourcing from countries known for counterfeit or low-quality goods and adhere to FDA regulations, halal compliance (when applicable), and quality standards matching our existing range.
Direct Sourcing from Manufacturers
To ensure product authenticity, MAX MALE sources products directly from manufacturers or authorized distributors only.
Recommended Websites for New Product Exploration
Customers may explore products on the following websites to find more options:
- Partners:
Websites like LeadingEdgeHealth.com, DrBerg.com, and Promescent.com with agency or distribution agreements. - Distributors:
Trusted large online retailers, such as Amazon.com, iHerb.com, Walmart.com, and Costco.com.
Conclusion
Thank you for choosing MAX MALE’s special order service. Our commitment to quality, transparency, and customer satisfaction ensures you receive only the best products from trusted sources.
