Terms of Service
1. Introduction
At MAX MALE, we are dedicated to providing premium nutritional supplements and healthcare devices through direct importation. We manage every step of the importing process, from sourcing products to delivering them to your doorstep.
2. Limited Liability
Product Sourcing:
We source products from leading global manufacturers without altering or modifying them.
Outcome Disclaimer:
MAX MALE does not guarantee specific results or outcomes, as individual experiences with nutritional supplements may vary.
Manufacturer Responsibility:
Customers are encouraged to address any product-related concerns directly with the manufacturer.
Reasons for Limited Liability:
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- We do not manufacture or conduct testing on the products.
- Effectiveness may vary based on individual health conditions.
- Manufacturers’ claims are relative to users and not endorsed by health authorities.
3. Medical Support Team
Pharmacist Consultation:
Our team includes five pharmacists specializing in nutritional supplements, offering free consultations 24/7.
Scope:
Our pharmacists assist with product selection but only guide over-the-counter products.
4. Over-the-counter (OTC) Products
Licensed Expertise:
Our pharmacists are licensed and registered, ensuring expert guidance.
Usage Recommendation:
We advise consulting a healthcare professional before using any product for therapeutic purposes.
5. Prescription Medications
- Policy: MAX MALE does not supply prescription medications due to:
- Prescription Requirements: Legal and ethical limitations on obtaining foreign prescriptions.
- Side Effects: Higher risks associated with prescription medications, requiring professional oversight.
- Cost and Insurance: High costs and insurance restrictions make it unfeasible to import prescription drugs.
6. Logistics Team
- Comprehensive Import Process: Our logistics team oversees procurement, storage, and delivery from the USA, UK, and EU.
- Direct Management: MAX MALE handles the entire process without relying on third-party distributors, ensuring product authenticity.
7. Privacy Policy
Your privacy and data security are paramount. For a detailed description of our practices, please refer to our Privacy Policy.
8. Halal Product Guarantee
- Commitment to Halal Standards: We ensure that all products are suitable for Muslim consumers through ingredient verification and religious guidance.
- Policy Details: For additional information, see our Halal Product Guarantee Policy.
9. Authentic Product Guarantee
- Authenticity Assurance: We only source products directly from manufacturers or authorized distributors.
- Compensation: If any product is proven non-authentic, we offer a 500% refund.
- Policy Details: Refer to our Original Products Guarantee Policy for more information.
10. Payment Methods
- Multiple Payment Options: Available in all operational countries for convenience and security.
- Policy Details: See our Payment Methods section for more information.
11. Shipping and Delivery Policy
- Fast and Secure Delivery: We partner with leading shipping companies to ensure prompt, reliable service.
- Policy Details: Additional information can be found in our Shipping and Delivery Policy.
12. Return and Refund Policy
- Flexible Return Policy: Customers may return most products within 14 days, subject to policy terms.
- Policy Details: See our Return and Refund Policy for more information.
13. Special Order Policy
- Custom Orders: We fulfill specific product requests within 10 business days, ensuring authenticity and safe handling.
- Policy Details: For more information, refer to our Ordering Special Products Policy.
14. Selection of the Best Products
- Quality Commitment: MAX MALE rigorously selects only the finest supplements and devices globally to meet high standards.
- Policy Details: Refer to our Best Product Selection Standard for further insights.
15. Product Storage Policy
- Safe Storage Standards: All products are stored under optimal conditions until they reach the customer.
- Policy Details: For more details, see our Product Storage Standards.
